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OCS 2007 R2 - 32 bit version of PreCallDiagnostic tool

The 32 bit version of the PreCallDiagnostic tool is complete and is now live on the Microsoft Download Center.  Customers can now access the download here: http://www.microsoft.com/downloads/details.aspx?FamilyID=f16ab4c2-353f-4c9b-b353-22a656c03c9b.  The 64 bit version of PCD shipped as part of the OCS 2007 R2 Resource Kit with Office Communications Server 2007 R2 RTM.  The 32 bit version has been pulled out and repackaged on its own in order to help our customers on 32 bit machines. 

For those of you unfamiliar with the PreCallDiagnostic Tool:

The PreCallDiagTool is an application that reports expected audio quality as it relates to the network effect. The tool should be installed on any desktop or laptop PC that suffers from inconsistent network connection quality. The PreCallDiagTool can provide a quick check of the current network conditions and also preserve a history of quality data to let users profile their network performance over time or other conditions. The tool is particularly useful for home/mobile users and users using WIFI access points.

Published Friday, September 18, 2009 3:37 PM by ocsteam
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Comments

 

InsideOCS said:

Hi,
Looking forward to using the 32-bit version of this tool.  Is it supported on Windows XP? (SP2) even though XP is not explicitly listed on the supported O/S's?

I received the following error on an XP client (where Communicator R2 was working fine):

"There was an error signing into the SIP server using the sip URI you've configured. Please double check that the SIP URI is correct for the logged-on user. Also, this might indicate that the server might be temporarily down"

This was an external (remote) connection through the Edge with TLS.

Thanks,
September 20, 2009 10:43 PM
 

ricsip said:

I wonder what this tool exactly does in the background?

I would expect that it attaches to the Communicator running process, in order to draw a realtime graph of what is currently happening during a bad quality call. But according to the documentation, it seems that tool is nothing more than a PING -t <IP address>.

Can somebody clarify this, as the resource kit documentation lacks of mentioning anything useful?
September 21, 2009 6:02 AM
 

UC4ME said:

I know it states the tool is for OCS R2 platform, but does anyone know if it will work with OCS 2007?  I was unsuccessful, but thought maybe related to other signin issues.
September 22, 2009 11:01 AM
 

jmiller@enablingtechcorp.com said:

Has anyone had a problem getting the log files to generate on the 32 bit version?  My install doesn't create the files.

Thanks in Advance,

--John
September 23, 2009 11:09 AM
 

Ben said:

Hey Microsoft - this tool sucks because it DOESN'T WORK EXTERNALLY!

It works great from inside the network, and we were very excited to have a tool that addresses our #1 OCS support issue - flaky home Internet connections for people joining Live Meetings / Conference Calls from home.  However, it does not seem to work when connecting through the Edge server for external connections as others have posted above.  Error message is “There was an error signing into the SIP server using the sip URI you’ve configured...”
October 15, 2009 8:19 PM
 

windellsp said:

We're having some issues running this tool on Windows 7 (which is now our de-facto SOE).

Are there any known compat issues with this tool and Windows 7?!

Thanks much.
November 5, 2009 1:19 PM
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