In our previous post, we introduced changes in Office Communications Server to enable Direct SIP with IP-PBX such as Cisco Call Manager. In this simple example, we provide a configuration of Direct SIP with Cisco Call Manager 4.2.1. Read More

With the hotfixes released in August 2008, Microsoft is significantly improving the capability for Office Communications Server 2007 to exchange calls with SIP-based IP-PBX, in particular from Cisco. As a consequence, Microsoft now supports OCS deployments in Direct SIP with IP-PBX between Office Communications Server and specific versions of Cisco Call Manager. This change gives administrators the possibility to set up Office Communications Server so that it can directly interoperate with IP-PBX using E.164 globally routable telephone numbers without RFC3966’s mandated “+” prefix. Additionally, Office Communications Server will now be able to interoperate with IP-PBX within a private dialing plan, exchanging locally routable private numbers. Read More

Today, at VoiceCon 2008, we announced a global strategic alliance with Aspect Software to bring unified communications and software-powered voice to the contact center.  Under terms of the multi-year, global alliance, Aspect will integrate its .NET-based Read More

The first thing I do when I’m talking to customers is tell them about the Helper button on the Normalization rule creation screen as shown below: It takes you here:  http://office.microsoft.com/en-us/help/HP102218261033.aspx There are enough Read More

 (Moving this post to the OCS Blog from the old Blog site) We frequently talk about the communications industry being at a crossroads, and when I look at the lineup of keynote speakers at next week’s VoiceCon 2007 – all software companies – it’s Read More