re: No Missed Call Notification for RGS Calls

ppatel — Thu, 27 Aug 2009 19:16:33 GMT

Can someone please explain how the Missed Call Notifications work or how they are supposed to work!! , so I can explain it to my users... I have tried testing it by purposely missing calls/IM's and Communicator is hit and miss about sending missed call notifications.

Thanks.

re: No Missed Call Notification for RGS Calls

Ryan03 — Sun, 20 Sep 2009 16:34:40 GMT

I'm not sure if this question is valid for this blog since I'm learning about OCS-R2 and it's features to integrate with Siemens, Cisco and Avaya phone systems. In order to even consider moving to OCS-Voice-Video the product needs to integrate with it's competitors. Why? with large organizations you need to migrate large amounts of users and buildings over a period of time that can last years.

Some of the design issues I'm working on is introducing OCS into the existing dial plan since we may need to migrate users by floor. Can an OCS-MOC client share a PBX system's dial plan without using a dummy/phantom DID on the workstation and the real DID on the phone? Can somene share their experience migrating a large enterprise to OCS-Telephony? Thank you